Medical Assistant Job Description - What Does a Medical Assistant Do? - Medical Assistants

Medical Assistant Job Description

Medical assistants keep the offices of doctors, medical centers, and clinics running smoothly. Depending upon their employer’s needs, they can perform clerical, administrative, or clinical functions—or all three. Their duties vary by office type, location, and size of practice.

In small practices, medical assistants usually perform a mixture of administrative and clinical tasks. In large practices, where there may be several medical assistants, they tend to specialize in a particular area. There are generally three, and sometimes four, types of medical assistants—clerical, administrative, clinical, and specialists.

Clerical Medical Assistants

Clerical medical assistants perform routine duties that are repetitive but are, nonetheless, essential to the smooth running of any office. They answer phones, schedule appointments, greet patients, sort mail, and type the doctor’s letters and memos. Their tasks are not much different than clerical personnel in any other kind of an office setting.

Administrative Medical Assistants

Administrative medical assistants tend to handle tasks that are medical-related. They submit medical claim forms, update patient files, schedule medical tests, and arrange for hospital admissions. They also frequently do the billing and the bookkeeping for the medical facility or practice. Finally, they can (and often do) assume any or all of the general clerical duties within the office.

Clinical Medical Assistants

The job description of clinical medical assistants depends upon the laws of their specific states. Their role is more highly medical-related than are clerical or administrative medical assistants. The tasks of clinical medical assistants may include preparing patients for examinations, taking medical histories, and assisting the physician during the examination. They may also explain medical procedures to patients, call in prescriptions to pharmacies, collect laboratory specimens, and sterilize medical instruments. They may even draw blood, remove sutures, and take electrocardiograms.

Specialized Medical Assistants

Many medical assistants specialize in a particular area. They have extra duties that reflect their areas of expertise. For example, optometric assistants work closely with optometrists in testing patients eyes, instructing patients on the proper use of contact lenses, and providing basic assistance during eye exams. Podiatric medical assistants may make castings of feet and assist the podiatrist during surgery. Medical lab assistants perform lab-related duties involving testing and documenting specimens.

Employment Opportunities

The U.S. Department of Labor reports that job opportunities for medical assistants will be plentiful for many years to come. They see enormous growth in the medical assistant field and predict that this growth will continue into the next decade and beyond. There’s a reason for this growth.

The health care field is continuously expanding due to the aging population and technological advancements in treating certain diseases. There is also a trend toward preventative medicine, which encourages people to get more regular medical checkups.

But the biggest reason for the enormous growth of the medical assistant profession may be due to the growth of outpatient treatments facilities in the United States.

In 2006, there were 417,000 medical assisting jobs. An overwhelming majority of these assistants—62 percent—worked in physician’s offices. Only 12 percent worked in hospitals.

Medical assistants may also, with extra training and education, advance to the nursing field or other health-related occupations.

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  • Joseph sapurr

    Hi, am Sapurr Joseph, a Medical Clinical Officer in East Africa, for us we work closely with the Medical Officer. meaning i execute clinical duties in his absence apart major surgical operations but we do the minor. we are above the Nurses whatsoever. apart from clinical training, we have an administrative training and the Nursing training and community Health Training. all in the 31/2 years training(Diploma).
    According to description above, are we the same as clinical medical assistant?

  • http://pulse.yahoo.com/_CABEOHVDBOSMP6WC4KNF4Q6OGM Denise

    HI, I’M DENISE AND I’M STARTING SCHOOL ON THE 25TH FOR MEDICAL ASSISTANT. I’M very very xcited to move as far as i can go…

  • Joseph sapurr

    what is a zip coede, we in East africa we have postal address not zip, it hard for me me to get inquiry of any school even the phone number its indicating invalid why?

  • Joseph sapurr

    what is a zip code, we in East africa we have postal address not zip, it hard for me me to get inquiry of any school even the phone number its indicating invalid why?

  • Lgaccount1

    Zip code indicates the area the job is located in every state and county and some times town has there own zip, you can check on line to see where a zip is located at..

  • Keyontalewis

    Hi, my name is Ke’Yonta and I”m going to school to for medical assistant. I start May 17th. I will be attending Tri-State Business Institute in Birmingham, Al. I’m very excited!!!

  • http://www.esninteractive.com ESN Interactive

    Hi Mr. Sapurr,

    I’m sorry to inform you that the schools listed here are only available to citizens of Canada or the United States.

  • sapurr joseph

    am so disapointed, because i realy wanted study with you

  • Miriam

    @Denise im starting on the 24th of may and i want to keep in touch with someone who is on the same field as me :)

  • http://www.writenwrite.com write

    I think there is only one medical assistant, was still able to be divided into clerk,administrative, clinical, and specialists. nice info.

  • Ellen Terri

    I think that becoming a medical assistant would be fantastic for me aside from one very important consideration. Can anyone give me input? I do tend to have a weak stomach, mainly with IVs and drawing blood. I’m assuming a MA needs to learn these procedures, even though some offices employ phlebotomists for the blood draws. I’ve heard that some people have trouble with this initially but soon get past it and eventually have no problem with it. Is this true? I am wondering whether I can even do this!
    (I do know that I can handle more than I had thought when faced with medical emergencies, and I was cool under pressure even though there was a LOT of blood to deal with. A man had been shot in the chest and I helped him until ambulance arrived. Good ole Detroit!)

    Does anyone ever truly get past the squirmy stomach?

  • Kentierra_08

    Hello My name is Kenti and I will be starting May 23 for Medical Assistant I very excited!…Cant wait to see where I will be when it is all over!…

  • Lnkinprkfreek99

    what school?

  • http://www.esninteractive.com ESN Interactive

    Hi Ellen!  Whether or not you will be responsible for blood drawing, etc., would depend on the size of the office.  If it’s large and busy enough, they would probably have a phlebotomist on staff.  Although I think you’ll do fine if you have already dealt with a gunshot wound before!!

  • http://www.esninteractive.com ESN Interactive

    Depending on how large the office is, there are different specialized versions of medical assistants.  Good stuff!

  • Jsapurr

    how can i benefit with this, i really need to joint those schools, can there be any other option for non-citizen?

  • Liltmonroe

    My name is Tasha. I graduated in 2008 with a Associates degree in M.A wit a concentration in clinical and Administration. I havent found a job yet. Please help!

  • Concerned

    Wow!…Im sorry Tasha, but that is not very encouraging to the rest of us that are seeking a career in this field! …3 years and no job yet….. :(

  • Concerned

    Im very interested in becoming a MA. My concern mostly is will anyone hire a 50 something year old in this field????

  • Leelandfjohnson

    Look into getting a student visa

  • Jsapurr

    i already have mine

  • Tricia

    I started in May also, what type of medical assisting degree are you going for, how long is school and where?

  • Special One

    Hello, you are really above that job.Iam a Certified Medical Assistnt. You need to become a Physician assistant or a Nurse Practioner with your training. You go Boy!

  • http://twitter.com/phlebotek Phlebotomy Staffing

    Many medical assistants are also phlebotomists. If anyone is looking for a job we are currently hiring nationwide. We will try our best to find you an opening. Good Luck!!!!

    http://www.phlebotek.com

  • Chris

    Hey there everyone:) I am Chris and I am starting MA on August 22. I can’t wait. Whoooo!!!!

  • Teece12885

    Hi my name is Shawn and I am currently doing the externship portion of my MA training and I love it. It took me a little while to get over the butterflies I had about working with actual patients and not just fellow classmates but now that i am over it i wanna learn as much as i can. But i do hear from a few a people that its difficult to get hired in the field.

  • Maryannpinay

    Hi shawn, congrats, you almost done w your school!!! i have questions i’ m going to starts my school aug 11 this yr for 8 months, how’s the study at school is hard???  thank you, good luck

  • Dunlapcoffe

    what is better ma  or cna thinking about going back to school to get a new career been in banking for 19 years want somthing new

  • Millermatthew720

    CNA you get to be more involved with the patients and you do more with them… i just completed the indiana state required class to become a CNA… of course most CNA jobs are in nursing homes and long term care as well as home health care. in indiana the pay ranges for a CNA anywhere from $8 to $15 as for medical assisting it depends on what type you go for if you want to be involved with the patients go for the clinical and i must remined you that you shouldnt go in to a carreer just for pay… plus depending on the state CNA classes in indiana only take 6 weeks some times longer depending on if your in one that is once a week or what not…

  • Millermatthew720

    oh and i forgot to add CNA work is mostlikely hard and sweaty you have to wipe behinds and give showers to people who are uncooroperative but other than that it can be rewarding i liked working with the people in the nursing home the residents that is…

  • Taxiof9

    I just passed my AAMA Exam, little stressfull, but I past.. Know on the road to look for a job. Alot of offices want someone who has experience.. Thats seems to be the major road block..

  • Nelda1210

    Hello All !!! I am starting school on Oct. 24 in Temple Business College in Texas. Just wondering if there is anyone attending class in Texas ?

  • samanthatoth22@gmail.com

    Ive been a CNA for 11yrs. Sounds like your no longer in your 20s? Im finishing up my ma got my externship left. Unless you can bust your rump, take care of 20 helpless people by yourself do the ma save yourself the pain …… Honestly rather they say we are a no lift falcility you will be lifting and you will always have more residents then the state limit. Not to try to scare you off I love my job as a cna……..but im tired of the long hard hours the blame these wonderful people get. WE THE CENAS IF ALL LONG TERM CARE MAKE THREW PLACE RUN EVERY DAY WE MAKE THE RESIDENTS SMILE! I am working one my medical administration and I will work for the state and change this for our cnas who put there heart and souls on there arm and leave there families behind to take care of another. And for the residents I do not think they deserve to get 1hour of care a.day or be shoved in front of animal plant I WILL HELP CHANGE THIS! okay got too excited but we do need loving people to be cnas but if you arnt high energy and mentally strong id pass and take thema

  • Nelda1210

    I forgot to add CNA class. I am wanting to take the MA but you have to take CNA first in Central Texas. I decided at 45 yrs.old I needed a huge Career change because retail was not a future for me

  • Ksykes1979

    Hello,
    How was the test, was it difficult?  I just finished my classes and will start extern soon.  So, I am in the process of studying for the AAMA exam now.  I am a little nervous.

  • Gaccionekrista

    hey, my name is krista and im in training to be a MA im only 17 and ill be certified in 2.5 months, wil it be hard for me to find a job as a minor ?

  • Meb94

    I am not clear as to what an MA is legally allowed to do in Texas. I have worked in practices administering IV’s and now I currently work in one where the NP doesn’t allow us to even give IM injections. I find that nurses are not very pleased with the fact that we get to perform a lot of the same things they get to do.

  • Kimmy

    im starting medical assistant course in october! im super excited! any advice from any recent graduates?

  • Tinawalls49

    Hello everyone. my name is Tina. i have been a Medical Assistant for 13yrs and i love it i work in all types of areas such as family medicine. Endocrinologist.and now i’m working with a Gynocologist  team. i can say it is a good career. working with the Doctors is great. and working with specialist the money is way BETTER!! good luck to everyone….

  • Cnewbs042310

    Hello All, my name is Christina. I am strongly thinking about going to college to be a Medical Assistant. I would really like a lot more information and someone to get answers from. Email me at cnewbs042310@gmail.com thx

  • Jodyenger

    I’m in the same boat as you. I was in banking for 10 years and I finally have the chance to do something new. Have you decided to go back to school for ma or cna?

  • Meenaz Beg

    I am a certified medical assistant in Sacramento CA, tryingvery hard to find a job anyone knows whos hiring as most employers need atleast6 mnths experience

  • lovely

    is there any shcools in arizona that offer mA program

  • 17moserrilj

    I want to be a Medical Assistant!!! It sounds like so much fun!!

  • Rrwgaw4me

    A medical assistant has an associates degree in health sciences, a certified nursing assistant does not. In my opinion becoming a medical assistant is “better”. The pay is better and the education is more extensive. I am currently a medical assisting student. I will be graduating in May 2012. After graduation I plan to take the two human lactation classes needed to take the exam and become a certified lactation consultant. Because I will already have a degree in health science, the process of getting a higher education in something that I love will be much easier. GL!

  • Swingrum

    Hi.. My name is April and I am too.. I live in Texas maybe we can b study partners..

  • M_beato

    do all the jobs pay the same?

  • Shealeaparks

    Hello everyone, My name is Shealea, I started on the 26 of last month, I am 48 and a mother of 5, separated and going back to school. I am passing with a B, its not as hard as everybody thinks, u just have to read alot, I just skim over and i remember about every word.

  • heather cortez

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  • jgurl2008

    Hello Im a new medical assisting student and I really can not wait to get into my field of study.. Yeah Buddy:D

  • Nenakechi

    hi can anybody help me with my medical assistant report

  • Elimar

    Well, I’m 52 and I will start on Jan 9, 2012 Sanfor-Brown Institute.  I’m so excited because finally i will do something for myself.  I encourage everyone to study….never is late…God Bless You All

  • Luciafilipini

    Not to mention the residents who are combative and try to punch you or scratch you while you are performing care. I do regret not having chosen MA. Instead I chose CNA, so, for those who are in doubt, think carefully. A CNA job is strenuous, hard, long hours, some places do not offer enough material for you to work. Yes, it is rewarding too, but it is extremely hard to take care of 10-12  residents in one run and face their problems too.

  • Lexajust

    Love that! Good luck to you!

  • Joni

    hey can any one help me i want to start school for MA but am afraid no one would hire me as i have lots of visable tattoos

  • Vikkidj28

    In maryland u cant work as MA if ur not a cna but u dont need to go to medical assistant class

  • Dexter

    @9fe28336af43a4fedae9ca8eae433074:disqus if your reply to Shawn is any indication of your overall oral and written communication, I suggest you not become an MA. An MA must be able to communicate effectively with all personnel, and if I saw something like your comment come across my desk, you’d only work long enough for me to find and fire you.

  • Mrs. Clawson

    I find it repulsive for someone to take the time
    to write a negative comment to someone or about someone on this page. I feel like
    if someone has an interest in a career you should never try and discourage them
    from doing what they want to do, OF course you should always tell them both the
    positives and negatives about certain aspects of the job, but never discourage
    them.  Maryannpinay if this is something that
    you desire please do not let anyone stop you! This is one person’s opinion. As
    you go through school you will learn how to present yourself and how you need
    to speak to others.

    The training and schooling for Medical Assisting
    is challenging but you can do anything as long as you put everything you have
    into it, as for anything you want you have to work for it.

    Good Luck in your journey and I looked forward to
    working with you in the medical field.  

     

  • Mrs. Clawson

    There were alot of older people in my classes! They are looking for people who have the skills necessary for the job :)   You can do it!!! Good luck!

  • Nextstreet1

    MY NAME IS KELIA I’M 19 Y/O & I STARTED MY FIRST WEEK OF MEDICAL ASSISTANT SCHOOL! I LIKE IT SO FAR AND IT’S VERY INTERESTING.. CAN ANY ONE TELL ME HOW MUCH DOES A MEDICAL ASSISTANT USUALLY GET PAID ?IN MOBILE,AL ! AND IS IT A COMPLICATED JOB? I’M READY TOO LEARN SO MUCH MORE ABOUT THE MEDICAL FIELD.. I’M ALREADY AMAZED ABOUT HOW MUCH I’VE LEARNED ALREADY.. ESPECIALLY ABOUT PATHOGENS AND WHAT NOT!

  • http://www.facebook.com/AjaMrs.ThaddiesSmall Aja Laced-in Pearls Thaddies

    hi you guys..my name is Aja..i just recently enrolled in school for MA im soo excited!!..any words of wisdom??

  • CapturnMA

    Hey Dynlapcoffe. Me too. Let me know what you decide.

  • Tricia4141

    if u do a CNA course try to find one that is free. Call ur local nursing homes or check the paper to see if they offer it for free. Iam a CNA and a Medical Assitant. I still looking for a job in that field and its been over a year. When u do ur clinicals they may hire you there. I did my clinicals it was a small place. With a CNA u can always find a job. So good luck.

  • Scounts12

    It is hard to get a job anywhere but my teacher say you have sell yourself be different and creative

  • Stephanie

    Wow Nothing like encouraging someone to better themselves.

  • http://twitter.com/ITS_MAYRAHH ♥mayra martinez♥

    im studying for Medical Assistant..and im 1 semester away from graduating!♥

  • AVINA .

    yay ! am so HAPPY to start the begging of my life w/ Medaical Assistant (: , can’t wait ! wish me Luck ..

  • Anonymous

    Well I read how this field is explodeing, and after loseing my job of 24 years in another field due to technology, I went to school to be a Medical Assistant, did my externship and loved it! I got my certification. But here is the real kick in the pants. Try to get one of these jobs with no real experience. It is nearly impossible. So I moved to a state that has a lot of jobs, and it is a struggle. I am not giving up, I am still out there looking to get one of those 417,000 jobs that are out there? 

  • Anonymous

    Actually, I was told that persons in our age group do get hired. We have life experiecnce on our side, and some times that can help you more then hurt. I am 55, so you are not alone here, there are a lot of people these days in that same boat.  So if it is something that you would really like to do, then go for it.

  • Beauty2012

    You are not perfect….. It could be a mistake  give a person a chance, that is the purpose of them going to school isn’t it…

  • Beauty2012

    All I can say is experience and volunteer to get the experience if you do not have it 

  • Scottshawn19

    I have a question can a medical asstant also work as a physical therapist assistant. 

  • Jacob Downey

    hey babe whats up?

  • Mahdo1

    Very hard since you have no experience.  You’ll be competing against other classmates, other new graduates from different schools, and the “Why hire when I can get a free extern?” doctor.

  • Lizzymariscal

    would becoming a medical assistant be a good stepping stone to eventually become a nurse? 

  • AmberK2001

    Any degree in health science field will up your chances for getting into nursing school, and MA is good experience for nursing, but here in WA we have to be CNA’s and work as CNA’s for a certain amount of hours before applying to nursing school, don’t know if it’s the same in other states.

  • Guest

    study like crazy, be assertive, be active in the MA program (if they have a MA club join it!)  Show your instructors that you are confident and in return they will have confidence in you and you will be just fine.

  • guest

    just cover your tattoos for interviews, be professional and wear long sleeves under your scrubs.  I have tattoos on my arms too and I just wear a scrub jacket.

  • guest

    volunteer, take more classes and get more certifications, be assertive, did you take the exam, are you certified?  Offices want to hire people that are certified because soon it will be a requirement in all states.

  • Russell Krissy

    I am about to start my externship so I have been through the schooling at a great school. I say Maryannpinay should try it. If she tries it and she really isn’t well spoken then she may not succeed. Maybe going school will help her, I reread her post and if she is going to a school that is that short maybe not. I went to a school that encluded English classes and helped people with that, and also helped us with letter writting. Be patient it may or may not be for you.

  • Russell Krissy

    Thank god to hear that I am “of age” and I have no baggage no drama in life if you know what I mean. All I can say is good luck to everyone here.

  • Georgiemireles1009

    hi i just want to say im 54 yrs old and rised 5 kids . i was i resteraunt manager for 17yrs i deciced to do what i wanted for me i became a medical asst with a G.P.A.OF4.0 I WAS ALSO AN AMBASSADOR FOR MY COLLAGE AND I RECIVED MY GED so if i can do it you can .it took me 8 months to get a job i will say they are hard to find with no experance but they do like older people more mature and  time managing, so go for it.

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  • Delaney

    yes it would because you can work up in your medical career :)

  • Rebecca

    I am in my second quarter of school at Virginia College, and I find the classes very interesting. I know that MA’s do not get paid as much as a LPN, but for me a job is more than just money, its the self satisfaction I will receive when I help my patients. I think that if your heart is in the medical field, than set your goal, and work  hard until you acheive it. I too,cannot wait until I do me extership and finally receive my associate degree, so good luck to all.